Return-of-Goods

RGA Number

In the event EQ must return goods to a supplier, we will call for a Return Goods Authorization (RGA) number.

Credit Memos/Reimbursements

EQ requires 30 day reimbursement from non-routine suppliers, and credit memos from active routine suppliers for returned goods that have been invoiced.

The reimbursement-by-check or credit memos are to be sent directly to the EQ Accounts Payable Department.

Reimbursements/credits shall not be sent to the shipping address(es). It will slow down or possibly negate payment of the invoice.

Reimbursements/credits must clearly show the entire EQ purchase order number, and blanket release number, if applicable.